Recent Articles
- ILLUIN Technology Joins the AEERC (Spanish Association of Customer Relationship Experts)
- Orange is reinventing customer service with Sharlie, one of the first agent-based voice assistants deployed at scale in Europe
- Olivier Sévillia joins the Board of ILLUIN Technology
- Presentation (45 min) – REX Bouygues Telecom: AI agents deployed at scale to handle 25 million calls per year
- AI Trends for 2026 and Use Cases for Customer Relations – 2026
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