Easily manage the most advanced bots on the market

Dialogue is a powerful low-code platform that allows you to design your chatbot dialogue trees by combining them with powerful AI agents and generative LLMs, integrate them with your IT systems, deploy them across all your channels, and monitor them.

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Discover Dialogue

The leaders choose us

Let the figures speak for themselves

number of conversations managed annually on Dialogue

comprehension rate of our conversational agents

satisfaction rate of our key account clients

With Agentic AI, we no longer think about the conversational experience in the same way.

Don't wait to combine the power of AI agents and generative LLMs with the reliability and explainability of other AI approaches! Your conversational agents need to stand out today with unparalleled personalization and autonomy capabilities without risking your brand image.

Why Dialogue makes all the difference

Unparalleled LLM & NLU

We orchestrate the best models (open-source, private, from our R&D...) to obtain, without training, the optimum performance on each task.

Hybrid guided trees x GenAI

Secure key user journeys with guided dialogue trees, and leverage powerful generative AIs to handle cases where they will be most effective.

Easy-to-use low-code interface

Our low-code graphical editor empowers business users to define dialogues, content, and bot personality with remarkable ease!

Native Omnichannel Management

Deploy your bots across all your written and voice channels without duplicating configuration. Precisely define when the bot hands over to a human.

Seamless SI Integrations

External API integration is streamlined through Python code, enabling rapid and comprehensive interaction with your existing technological ecosystem.

Customized Analytics

Conversation history and numerous metrics are provided natively, in addition to your customizable business dashboards.

Benefits for users and businesses

Deliver the most advanced customer experience in your market.

With the most advanced NLU models, a powerful dialogue engine, and streamlined design, you are empowered to create unprecedented experiences.

Enhance interactions with GenAI without reputational risk.

Leveraging our hybrid architectures, impress your users with the quality of conversation while mitigating GenAI-related risks (hallucinations, prompt injections, etc.).

Tackle even the most sophisticated scenarios.

Through native handling of multiple intents, digressions, ambiguities, and more, our bots seamlessly navigate the most complex conversational patterns.

Empower business teams in dialogue design.

Leveraging low-code design, relieve technical teams, empower business users, and gain agility for designs that closely align with client needs.

Save time in bot administration.

More than just a tool, Dialogue embodies a proven design methodology for deploying state-of-the-art AI bots on an industrial scale.

Leverage industry-leading industrialization standards.

More than just a tool, Dialogue embodies a proven design methodology for deploying state-of-the-art AI bots on an industrial scale.

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An ecosystem of qualified partners

The quality of our solutions is recognized by a whole ecosystem of specialists who are now our partners in the academic, scientific, technical,integration and distribution fields.

Our Strategic Partners

Our academic & research partners

What customers say about us

All Our Success Stories

Laurent PLUCHON

Customer Relations Director at CHRONOPOST

“ILLUIN Technology's products are deployed across all our customer journeys, yielding highly significant results in terms of customer and employee satisfaction.”

David GODAT

Chief Information Officer (CIO) at BOURSORAMA

“ILLUIN's solutions are both powerful and highly advanced for language processing, making them truly differentiating assets.”

Éric TIGREAT

Director of Steering and Supervision, Director of Distribution and Member Relations at MACIF

“The implementation of a Natural Language IVR was a major undertaking within our vision [...] We therefore sought the best technological partners to achieve this together.”

Christophe MONTAGNON

Chief Digital Officer (CDO) at RANDSTAD FRANCE

“ILLUIN Technology's solutions drive our progress because they enhance people's lives and foster innovation that benefits humanity.”

Guillaume RABIER

Customer IT Solutions VP at ALSTOM

“We chose to collaborate with ILLUIN Technology to gain access to proactive individuals who are closely involved in research. [...] Professionals who are not only capable of execution but also adept at rapidly acquiring new technological proficiencies.”

Grégoire PERRET

Chief Information Officer (CIO) at CHRONOPOST

“What stands out about the ILLUIN teams, beyond their highly pleasant interpersonal skills, is primarily their exceptional technical proficiency: encompassing expertise, versatility, and agility... coupled with a strong commitment.”

Carmen MUNOZ

Downstream R&D Director at EDF

“The decision to partner with ILLUIN [...] was quite clear; given the sensitive nature of our internal data, we sought assurance in collaborating with sovereign generative AI solutions [...].”