Orchestrate your processes with agentic systems

Process Automation transforms your complex workflows into automated, AI-driven processes by combining orchestration, triggers, business logic, and AI agents to manage end-to-end chains of actions, from data to execution.

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Discover Process Automation

Process Automation combines Automate, with its ready-to-use document use cases, and nAIxt, to automate any other business process using custom-orchestrated AI agents, pipelines, and configurations deployed in the applications of your choice or via API.

Automation is entering the era of AI agents, which are more flexible and more intelligent.

Automation is no longer limited to repetitive tasks: workflows combining rules, data, human validation, and multiple systems must be orchestrated in a reliable and compliant manner. AI agents are effective in dealing with the autonomy, variability of contexts, and decision-making expected today.

Why Process Automation Makes All the Difference

Intelligent orchestration

Combine triggers, AI agents, and conditional logic to automate end-to-end processes without ongoing human intervention.

Events and triggers

Activate AI workflows in response to business events—new data, system updates, user interactions—via robust APIs and connectors.

Multi-agent systems (MAS)

Orchestrate autonomous agents that coordinate to accomplish complex steps: extraction, decision-making, execution, escalation, or validation.

Data integration & internal tools

Integrate your data sources, repositories, and business applications to enrich AI decisions and make automations contextual and useful.

Governance and oversight

Define governance rules, track workflow status, and monitor execution metrics with Agent Analyzer, featuring auditable logging and traceability.

Human in the loop (HITL)

Insert human checkpoints where necessary for validation, approval, or review, while maintaining a complete audit trail for compliance.

Benefits for businesses

Reduce operational cycles and increase efficiency

Automate decisions, state transitions, and repetitive actions to free up your teams' time for high-value tasks.

Improve process quality and consistency

AI agents execute according to defined rules, with supervision and governance, eliminating variations, human error, and delays.

Secure your automations while remaining compliant

With human controls, traceable logs, and built-in security rules, your workflows comply with your regulatory requirements.

Promote innovation throughout the organization

Enable business users to design, test, and iterate on automated processes—without constantly relying on IT teams.

Cross-system, cross-functional orchestration

Seamlessly connect your applications, databases, and AI agents for truly cross-functional automated chains.

Drive your operations with actionable data

Use tracking metrics, logs, and dashboards to identify areas for optimization and make informed decisions about automation.

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What customers say about us

All Our Success Stories

Laurent PLUCHON

Customer Relations Director at CHRONOPOST

“ILLUIN Technology's products are deployed across all our customer journeys, yielding highly significant results in terms of customer and employee satisfaction.”

David GODAT

Chief Information Officer (CIO) at BOURSORAMA

“ILLUIN's solutions are both powerful and highly advanced for language processing, making them truly differentiating assets.”

Éric TIGREAT

Director of Steering and Supervision, Director of Distribution and Member Relations at MACIF

“The implementation of a Natural Language IVR was a major undertaking within our vision [...] We therefore sought the best technological partners to achieve this together.”

Christophe MONTAGNON

Chief Digital Officer (CDO) at RANDSTAD FRANCE

“ILLUIN Technology's solutions drive our progress because they enhance people's lives and foster innovation that benefits humanity.”

Guillaume RABIER

Customer IT Solutions VP at ALSTOM

“We chose to collaborate with ILLUIN Technology to gain access to proactive individuals who are closely involved in research. [...] Professionals who are not only capable of execution but also adept at rapidly acquiring new technological proficiencies.”

Grégoire PERRET

Chief Information Officer (CIO) at CHRONOPOST

“What stands out about the ILLUIN teams, beyond their highly pleasant interpersonal skills, is primarily their exceptional technical proficiency: encompassing expertise, versatility, and agility... coupled with a strong commitment.”

Carmen MUNOZ

Downstream R&D Director at EDF

“The decision to partner with ILLUIN [...] was quite clear; given the sensitive nature of our internal data, we sought assurance in collaborating with sovereign generative AI solutions [...].”