Eliminate email processing costs like magic
Mail Automation enables Customer Services to automate the processing of high-volume e-mails: from intelligent routing to response generation, including the extraction, reprocessing, control and integration of message data and attachments into the IS.
Discover Mail Automation
Mail Automation relies on Dialogue for conversational understanding of exchanges and on Automate for intelligent analysis of emails, documents, and attachments. This combination makes it possible to interpret context, process incoming content, and automate responses and actions with precision, even in complex cases.
The leaders choose us
Let the figures speak for themselves
up to 90% reduction in e-mail processing costs
performance score for intelligent routing to the right services
performance score on complex entity extraction
Delegating high-volume email processing to AI is just... common sense
Where we humans see a set of repetitive, low-value-added tasks that wear out our motivation, the latest generations of algorithms - Computer Vision, NLU, and other LLMs - are proving to be more efficient than we are, enabling huge productivity gains!
Why Mail Automation makes all the difference
Benefits for users and businesses
An ecosystem of qualified partners
The quality of our solutions is recognized by a whole ecosystem of specialists who are now our partners in the academic, scientific, technical,integration and distribution fields.
What customers say about us
Laurent PLUCHON
“ILLUIN Technology's products are deployed across all our customer journeys, yielding highly significant results in terms of customer and employee satisfaction.”
David GODAT
“ILLUIN's solutions are both powerful and highly advanced for language processing, making them truly differentiating assets.”
Éric TIGREAT
“The implementation of a Natural Language IVR was a major undertaking within our vision [...] We therefore sought the best technological partners to achieve this together.”
Christophe MONTAGNON
“ILLUIN Technology's solutions drive our progress because they enhance people's lives and foster innovation that benefits humanity.”
Guillaume RABIER
“We chose to collaborate with ILLUIN Technology to gain access to proactive individuals who are closely involved in research. [...] Professionals who are not only capable of execution but also adept at rapidly acquiring new technological proficiencies.”
Grégoire PERRET
“What stands out about the ILLUIN teams, beyond their highly pleasant interpersonal skills, is primarily their exceptional technical proficiency: encompassing expertise, versatility, and agility... coupled with a strong commitment.”
Carmen MUNOZ
“The decision to partner with ILLUIN [...] was quite clear; given the sensitive nature of our internal data, we sought assurance in collaborating with sovereign generative AI solutions [...].”
Mail Automation use cases
ℹ️
📝
📑
🛍️
🔀
⚡️
🏥
✈️
🙌
🏦
🛡️
🏫
Mail Automation use cases
ℹ️
🔀
📝
⚡️
🙌
Save time with our catalog of pre-processed attachments 🚀
Customer Relations
✅ Identity card
✅ Passport
✅ Driver's license
✅ Proof of address
✅ Bills
HR & Administration
✅ Pay slip
✅ CV
✅ Job offers
✅ Employment contract
✅ Social security attest.
✅ Avis d'imposition
✅ Work stoppage
Banking, Finance, Accounting
✅ Statement of information
✅ RIB
✅ Financial prospectus
✅ ESG reports
✅ Loan contract
✅ Liasse fiscale
Real estate audit
✅ Real estate lease
✅ Accounting doc.
✅ Company by-laws
✅ Contracts
✅ Title deeds
✅ AGM minutes
Health & Mutual Insurance
✅ Carte vitale
✅ Hospi. bills
✅ Dental bills
✅ SS Declaration
✅ Medical prescription
✅ Care sheet
✅ CR emergency
✅ CR analyses bio
✅ CR radiology exam
✅ Medical certificate
Insurance
✅ RC Pro certificate
✅ Transfer declaration
✅ Claim form
✅ Insurance contract
✅ Expert report
✅ Joint report
Purchasing, Legal
✅ Customer contracts
✅ Supplier contracts
✅ KBIS
✅ Financial statements
✅ CGUV
✅ Laws and standards
Turn your Customer Relations Center into a profit center