What's in this video?
Watch a replay of our All4Customer conference with Chronopost's feedback on revolutionizing its Customer Relations with hybrid conversational bots and GenAI! 🚀
In this exclusive video...
- Grégoire PERRET, CIO, Chronopost
- Robert VESOUL, CEO, ILLUIN Technology
...explain how to hybridize Generative AI (GenAI) with other, more reliable and explainable AI approaches to improve efficiency and customer engagement, while preserving brand image. 📦✨
In this talk, explore the Q1 2024 update of our white paper mapping GenAI's top use cases for Customer Relations and Marketing: concrete innovations implemented at Chronopost and product innovations from ILLUIN Technology.
An essential update for anyone interested in tomorrow's technologies and their practical applications in large-scale enterprises!
