What's in this video?

In this video, dive deep into the innovations that are revolutionizing the customer experience at Chronopost thanks to GenAI. Discover how AI can generate accurate answers from a knowledge base, analyze customer sentiments and summarize conversations for direct integration into the back office. 💬📊

Thanks to ILLUIN Technology products such as Dialogue, for designing and managing omnichannel conversational agents (chatbots, callbots, mailbots) in low-code mode, or Voice Parser for voice-filling the CRM, Chronopost optimizes its sales processes and customer interactions. Not forgetting Speech Analyzer, which enables in-depth analysis of conversations simultaneously across all channels. 💡✨

A conference hosted by :

• • Grégoire PERRET, Chronopost
  • Robert VESOUL, ILLUIN Technology

Watch the video 👇

Please enable JavaScript in your browser to complete this form.

First Name and Last Name *

First Name

Last Name

Email *

Phone *

Company *

GDPR Consent *

• I consent to this site storing my submitted information so they can respond to my request.

Access the replay