Allo-Media and ILLUIN Technology partner to process voice data with AI

In a nutshell...

At the heart of innovation in artificial intelligence, ILLUIN Technology and Allo-Media announce a strategic partnership that promises to transform customer relations. At the Voice Tech trade show, the two companies are unveiling an unprecedented offering combining the power of voice and natural language understanding technologies. Allo-Media excels in transcribing voice streams with impressive accuracy, while ILLUIN Technology provides in-depth understanding of text thanks to its cutting-edge NLU engine. Together, they enable real-time analysis of conversations, paving the way for revolutionary customer experiences and significant improvements for employees. Discover how this technological alliance creates solutions adapted to the contemporary challenges of customer relations, and pushes back the boundaries of voice data processing.

They have their say on the subject...

Romain SAMBARINO, CEO, Allo-Media

"By collaborating with ILLUIN Technology's engineers we are breaking through technological barriers and implementing totally innovative use cases in conversational voice data processing and improving the customer experience over the phone."

Robert VESOUL, CEO and Co-founder of ILLUIN Technology

"The very high performance of Allo-Media's transcription technologies means that ILLUIN Technology's NLU technologies can be used to their full potential on high-quality data from a variety of situations: telephone conversations, face-to-face, videoconferences, with two or more speakers, etc., and therefore address a variety of use cases."