Transform your customer service with a state-of-the-art callbot
Benefits
- Self-care development
- Eliminate waiting times
- Reduction of DMT
- Improved customer satisfaction (CSAT, NPS)
- Optimizing resources
- Lower turnover
They trust us
State-of-the-art callbots,
for all applications
From simple requests for information to in-depth interaction with your information system, your callbot can automatically handle high-volume, low-value-added requests from end to end, or qualify them to prepare your advisors for action.
OurInsurance-specific use cases
Claims
Declaration, follow-up and handling of claims...
Contracts
Issue certificates, add beneficiaries...
Quote
Qualification of incoming leads, online quotes...
Insured space
Update your information, forget your password...
FAQ
Questions about contracts, procedures, schedules...
Success story: the Chronopost case
"ILLUIN Talk solutions have enabled us to reduce the volume of contacts and improve customer satisfaction.improve the satisfaction of our customers and employees."
Laurent PLUCHON
Customer Relations Director at Chronopost
Here begins our journey together
