Industrializing AI with ILLUIN Suite: new products and customer testimonials
🗓️ February 17, 2026, starting at 12 p.m. | 📍 In Paris, La Défense
Why come?
IT, Data & AI departments
👉 Discover how ILLUIN Suite integrates into your IT systems and transforms your technological capabilities in the era of Agentic AI.
Customer Relations & CX Departments
👉 Explore how ILLUIN Technology's AI products are revolutionizing the customer experience, from automation to real-time personalization.
Innovation & Transformation
👉 Identify concrete levers of generative, composite, and agentic AI to accelerate your innovation and transformation initiatives.
Management Committees & Business Leaders
👉 Understand the strategic and business impact of AI Agents on your organization's performance and competitiveness.
Tech Leaders & Experts
👉 Deepen technical approaches and best practices for deploying AI at scale.
Inspiring speakers
Stéphanie CHARLAIX-MEYER - SVP Customer Service, Air France-KLMSpecial guest
How is AI transforming the traveler experience in practical terms?
Stéphanie CHARLAIX-MEYER will share her vision and unique experience on the use of AI in the travel industry and the premiumization of customer service (personalization of customer journeys and agents augmented by technology), as part of the ongoing deployment of a conversational AI project (customer welcome callbot) on a European scale and level.
An inspiring presentation that explains how AI, far from replacing humans, enhances the quality of interactions and customer service excellence.
Joël BRANDT - Head of IT, Customer Support and Conversational Tools at Bouygues TelecomSpecial guest
A pioneer among telecom operators, Bouygues Telecom is revolutionizing its customer journey with agentic AI.
Joël BRANDT will discuss the deployment of conversational AI agents for customer relationship, as well as the Agent Analyzer supervision module. Agent Analyzer supervision module from ILLUIN Technology, a true control tower for agent systems. This integrated supervision module allows real-time monitoring of interaction quality, response times, tool execution, and resource consumption, all within the context of large-scale agent deployment.
Discover our latest product releases andexclusive customer testimonials
At this annual event, experts from ILLUIN Technology will reveal the latest developments in our cutting-edge product suite (operation, integration, new features) in the fields of conversational AI, document management, data analysis, and the generation of actionable insights for businesses.
AI/business decision-makers will share their feedback on the deployment of our solutions in their ecosystem and the concrete benefits they bring, both for end customers and internal teams.
An opportunity to plan ahead and leave with concrete guidelines for your AI projects. A highlight not to be missed, offering inspiration and accelerating your AI roadmap with a suite of ready-to-use products combining cutting-edge GenAI, specialized agents, and turnkey business use cases.
Join us from 12 noon for a convivial gathering around a delicious buffet!
ILLUIN Technology: French scale-up specializing in AI, Data & Digital for businesses
Robert VESOUL, CEO and co-founder of ILLUIN Technology, provides an overview of the company's expertise and know-how.
Discover how ILLUIN Technology products the ILLUIN Technology suite enable the transition from POC to production, then to the industrialization of AI, in the era of agentic AI.
Our experts present a preview of the latest product innovations in the ILLUIN suite:
Wacim BELBLIDIA – Executive VP AI & IDP Products,
Xavier VACCARI – VP Strategy & Partnerships,
Tom BRENDLÉ – Technical Product Director & Co-founder,
reveal all the technological advances of our state-of-the-art AI products in conversational AI (Dialogue), documentary AI (Automate), customer voice analysis (Analyze), and multimodal, composite, and agentic AI (nAIxt).
Dialogue: Air France-KLM revisits the deployment of AI in its customer service
Stéphanie CHARLAIX-MEYER (Senior Vice President, Customer Service at Air France-KLM) – shares the airline group's premiumization strategy for "support" and reviews best practices for getting several AI projects off the ground in customer service... moderated by Robert VESOUL (CEO of ILLUIN Technology)
Recharging the batteries for an exciting second half of the afternoon!
Agent Analyzer: Bouygues Telecom shares practical experience with this AI agent monitoring module
Joël BRANDT (IT Domain Manager, Customer Support and Conversational Tools at Bouygues Telecom) – a decision-maker at the pioneering telecom operator in agentic AI, shares his experience with Agent Analyzer for monitoring and supervising agentic systems… moderated by Robert VESOUL (CEO of ILLUIN Technology)
In this era of hype, how can we define a coherent strategy for Agentic AI?
Agentic AI promises multiple benefits, but many challenges remain before large-scale deployment. Wacim BELBLIDIA (VP AI & Products, ILLUIN Technology) and Robert VESOUL (CEO, ILLUIN Technology) will show how companies can move forward today: by focusing on quick wins and laying the human, strategic, and technological foundations for future scaling.
Extend the event by talking to your peers and our experts!
A state-of-the-art product suite
Enter the era of agentic AI with the ILLUIN Technology suite
From saving employees time to ultra-personalizing the customer experience and advanced process automation, the potential of AI agents is immense. Fully embracing this new technological paradigm, the ILLUIN Technology suite turns this potential into reality.
To register, proceed below 👇
🗓️ February 17, 2026, starting at 12:00 p.m.
📍 Face-to-face, Paris, La Défense, Tour Légende - 20 place de la Défense - 92800 Puteaux